Frequently Asked Questions

Mantra Bee is a Brisbane-based, female-owned natural skincare and personal care brand, created with a love for simple, effective ingredients and a gentler approach to the planet.

We handcraft our products in Brisbane using thoughtfully chosen natural ingredients and pure essential oils, with a focus on effective everyday care, mindful rituals and more sustainable packaging.

Our philosophy is simple: nourish the body, nurture the planet. 🐝

Yes. All Mantra Bee products that we make are handcrafted in Brisbane, Australia. We source ingredients, essential oils and packaging from both Australian and international suppliers, depending on availability, quality and where the ingredient is grown or produced.

We proudly support Australian suppliers wherever possible. From time to time, we may also offer carefully selected accessories or complementary items that are made elsewhere; where relevant, their country of origin will be clearly stated.

The name Mantra Bee brings together two powerful parts of our story.

“Mantra” reflects the importance of intention; small, powerful affirmations that ground us in purpose and self-care. It’s a nod to mindfulness, healing, and the inner work that inspires outer change. 

“Bee” honours both nature and the roots of our business. My very first product; the one I shared with friends and family back in 2009; was a simple, nourishing beeswax lip balm. That little balm sparked everything that followed.

Bees also symbolize community, sustainability, and the power of small actions; just like our mission. Together, Mantra Bee represents mindful living, conscious creation, and products made with love for both people and the planet.

✨ From a single balm to a buzzing hive, that’s the heart of Mantra Bee.

Yes! Every Mantra Bee product we make is blended, poured and finished by hand in our Brisbane studio, from our lip balms and soaps to our oils, serums and personal care products.

It’s slower, yes. But making in small batches means we can keep a close eye on quality and freshness, and make sure everything meets our standards before it reaches your hands (or your face). 🐝

A mantra is a word, phrase, or affirmation repeated with intention. Either said silently or aloud to help focus the mind, shift energy, and anchor you in the present moment. Mantras have been used for thousands of years across cultures for spiritual practice, self-reflection, and healing.

At Mantra Bee, we see mantras as simple yet powerful tools for emotional wellbeing, self-love, and mindful living. Just like the ingredients we choose, the words we say to ourselves should nourish and empower us.

Because of my background in yoga and coaching, it was important to me to carry the power of mantra into Mantra Bee; not just as inspiration, but as a meaningful thread that runs through our products and philosophy.

Many of our chakra-inspired products include their own mini mantra, a simple yet powerful affirmation to pair with your daily ritual. For example:

• 💚 Mint Heart – Bee Loving (Heart Chakra)

• 🌿 Eye of Bergamot – Bee Trusting (Third Eye Chakra)

These aren't just names; they’re gentle reminders to pause, breathe, and come back to your intention. Whether you're applying a lip balm or using an essential oil roller, it becomes more than skincare - it's a mindful moment.

I also include short mantras in our Mantra Bee newsletters, often inspired by the seasons, new product launches, or energy themes. These are simple tools to support emotional wellbeing and bring more presence into everyday life.

✨ Mantra Bee is built on the belief that what we say to ourselves matters; and every product is a chance to speak kindly to your body and soul.

It can be as simple as choosing a phrase that speaks to you and repeating it daily. You might:

• Whisper it to yourself while applying a face oil or balm

• Breathe it in with your favourite essential oil blend

• Write it in a journal or place it on your mirror

• Pair it with a yoga or meditation practice

Start with mantras like: “I am grounded and supported.” “I choose calm.” “I nurture my body and the Earth.” Let it be yours; there's no right or wrong.

Modern science is finally catching up with what ancient traditions have always known: the words we repeat to ourselves matter.

Studies in neuroscience show that repeating positive affirmations can:

• 🔄 Rewire neural pathways to support new thought patterns

• 🧠 Activate the brain’s reward system, promoting optimism and motivation

• 😌 Lower stress levels by reducing the body’s cortisol response

• 💪 Increase self-confidence and resilience in the face of challenges

When practiced consistently, mantras and affirmations can shift not just your mindset; but your emotions, choices, and sense of self.

✨ Your thoughts create chemistry. Your words create energy. Your mantra creates change.

Yes. No palm oil, no sneaky derivatives. We choose ingredients that are kind to your skin and the planet.

Yes. We’re working on it! But rest assured, any future water-based formulations (like creams or lotions) will be preserved using natural systems only. That means:

• No synthetic preservatives

• No greenwashing

• Transparent ingredient lists you can actually pronounce

Your skin is your largest organ. We treat it with the same care and respect you give to what goes inside your body.

We choose every ingredient with care — not just for what it does for your skin, but for how it’s grown and harvested. Our oils and butters are primarily sourced from trusted Australian suppliers, with many of our base oils; including our sweet almond oil and olive oil - grown right here in Australia.

When it comes to essential oils, we've partnered with a specialist international supplier who shares our deep commitment to purity and sustainability. Their oils are either certified organic, wildcrafted, or produced using organic principles; meaning no synthetic pesticides, GMOs, or harmful chemicals. Each batch undergoes GC/MS testing to ensure authenticity, traceability, and uncompromising quality.

If it doesn’t meet our standards, it doesn’t go in the bottle.

Key ingredient callouts:

• 🇦🇺 Sweet Almond Oil – Australian-grown, used across our skincare, balms, and serums.

• 🇦🇺 Olive Oil – Australian-sourced, featured in our bar and liquid soaps for a gentle, nourishing cleanse.

• 🌿 Essential Oils – Globally sourced from ethical growers, selected for their purity and skin-supportive benefits.

We avoid fillers, synthetic fragrances, parabens, palm oil, and anything that doesn’t serve your body or the planet. Our mission is to blend wellness with wisdom; through ingredients you can trust, and sourcing you can feel good about.

We intentionally create oil-based formulations because they are:

• Naturally self-preserving (no need for synthetic preservatives)

• Long-lasting and shelf-stable

• Deeply nourishing, without requiring water or fillers

Water-based skincare products, like lotions and creams, require preservatives to prevent bacterial and fungal growth. Unfortunately, many mainstream brands use synthetic preservatives; including parabens, phenoxyethanol, and formaldehyde-releasing agents that have been linked to endocrine disruption and skin sensitivity, and are often found in conventional cosmetics without full transparency.

That’s not our style.

At Mantra Bee, we avoid synthetic preservatives not just because of what research is starting to reveal about their risks, but because we believe nature already provides safe, effective alternatives; when you know how to use them.

We offer flat rate shipping within Queensland and across Australia. 

✨ We offer free standard shipping Australia-wide when you purchase 4 or more lip balms, or spend $80 or more. It’s a simple way to stock up on your favourites or try a few different blends.

✨ Members of our Hive Loyalty Program can also unlock free shipping rewards, just another sweet reason to join the buzz!

We pack every order with care and eco-conscious materials, so your Mantra Bee goodies arrive safely and sustainably.

At Mantra Bee, we’re committed to packing your order thoughtfully and with as little unnecessary waste as possible.

Your order will usually arrive in one of our Mantra Bee kraft cardboard boxes, packed using paper-based materials wherever possible.

We also believe perfectly good packaging deserves a second life, so we may occasionally reuse clean boxes or protective packaging from our suppliers rather than letting it go to waste.

We aim to minimise plastic throughout our packaging and use it only when necessary to help your products arrive safely.

✨ Thoughtfully packed, consciously shipped, from our hive to your home.

We want you to love your purchase. If something’s not quite right, contact us within 14 days of delivery and we’ll work it out with you; happiness guaranteed.

We aim to be as plastic-free as possible, because we believe your self-care routine shouldn’t come at the planet’s expense.

Most of our product packaging is made from:

• 🌿 Glass jars and bottles

• 🌾 Recycled and recyclable paper or cardboard

• 🌟 Aluminium tins for balms and solid products

Some items, like our liquid soap, do include plastic components; for example, the dispensing pump, which helps with function and safety (especially in wet areas like bathrooms). In these cases, we choose options like Australian-made rPET (recycled plastic) and keep plastic use to an absolute minimum.

We’re constantly reviewing our packaging to find more sustainable, locally sourced, and refillable options. Every decision we make balances product integrity, environmental impact, and accessibility - because sustainability is a journey, not a checkbox.

✨ Minimal waste. Maximum intention.

At Mantra Bee, sustainability isn’t just a buzzword — it’s a guiding principle behind every product, ingredient, and packaging choice we make.

We see self-care and Earth-care as deeply connected. When you choose products that are clean, ethical, and low-impact, you’re not just nourishing your skin — you’re helping to care for the planet, too.

Here’s how we put sustainability into practice:

• ♻️ We use glass, aluminium, and recycled paper packaging wherever possible

• 🚫 We avoid palm oil, synthetic fragrances, parabens, and other environmentally harmful ingredients

• 🐝 We reuse packaging from our suppliers to reduce waste

• 🇦🇺 We support Australian-grown oils (like sweet almond and olive oil) and source from ethical suppliers

• 🌏 We use Australian-made recycled plastic (rPET) where plastic is unavoidable, and we keep it minimal and functional

• 💌 We ship in eco-friendly packaging and only use plastic tape when absolutely necessary

• 🐾 We offer multi-use, refillable, and compostable products whenever we can — from lip balm tubes to keyring diffusers

We also design our products to be long-lasting and multipurpose, so you can buy less, waste less, and feel better about what you're using daily.

✨ It’s about progress, not perfection; and we’re in it for the long haul.

Globally, it's estimated that over 30 million plastic lip balm tubes are discarded each year, contributing to environmental pollution. At Mantra Bee, we're committed to reducing this impact. Our lip balms come in 100% compostable cardboard tubes with a plant-based wax lining and are double the size of standard lip balms. More balm, no plastic, and ingredients you can trust.

As you earn more Honey Drops, you’ll unlock special tiers with extra perks:

• Pollinator: Everyone starts here

• Nectar Seeker: Reach 900 Honey Drops to unlock free shipping with honey drops & bonus point days, extra honey drops for your birthday

• The Inner Hive: Reach 1500 Honey Drops (or receive a special invite) for access to exclusive product drops, secret perks, and personalised gifts

You can collect Honey Drops in a few sweet ways:

Automatically Earned:

• Sign up to the site

• 2 Honey Drops for every $1 spent online

• Writing a product review on our website

• Celebrate a birthday

• Follow on social media

Manually Added (Bonus Honey Drops):

• 1 Honey Drop for every $1 spent in-person (in-store, markets & events)

• Leaving a Google review for Mantra Bee

• Sharing our products on social media and tagging us (@mantrabeeorganics)

• Participating in special promotions or challenges

💡 Just make sure you're signed into your account when you do these things; or let us know via DM or email so we can add your Honey Drops manually!

The Hive is Mantra Bee’s natural rewards program that lets you earn Honey Drops every time you shop, share, or support. It's our way of saying thank you for being part of the movement to nourish your body and nurture the planet.

Flexible reward 250 Honey Drops = $5 discount

Bee Free Shipping (unlocked with Nectar Seeker) 200 Honey Drops = Free Shipping for all items

And sometimes... exclusive treats or limited-run products! 😍

We are always of thinking of new ways to reward you.

Most regular and sale items are included, but gift cards, shipping, and wholesale purchases do not qualify for Honey Drops. Also, wholesale customers are not enrolled in The Hive; this program is just for our retail community.

Yes! For every $1 spent at one of our market stalls or any other in-person locations, you’ll earn 1 Honey Drop.

To receive your points if you are not a Hive member yet:

1. Sign up or log in to your Mantra Bee account

2. Let us know how much you spent and where (e.g., “$30 at Milton Market”)

3. We’ll manually add your Honey Drops within a few days

If you are already a Hive Member:

1. Let us know when you make your purchase that you are a Hive member

2. We will either give you your honey drops on the spot or we will get your info to update within 48 hours.

Nope! Your Honey Drops do not expire, so you can save them up for something truly special; like a bundle deal or an exclusive Inner Hive drop.

Just log into your account at mantrabee.com.au, and click on “Hive Rewards” in your profile. You’ll see your Honey Drops balance and any rewards you’ve unlocked.

We are still trying to make sure your honey drops are automatic but some still require us to do manually. So if they don't appear straight away please allow 48hrs for us to make a manual adjustment. If after that time please reach our and we take care of it.